by daniel | Aug 5, 2024 | Uncategorized
Dealers suffer from Fuzzy Math Syndrome Dealers have a big and expensive problem with Fuzzy Math Syndrome. Fuzzy Math Syndrome (FMS) comes into effect when accounting for the cost of reconditioning used cars. Direct costs (hard costs) are simply the invoice totals for...
by daniel | Mar 13, 2024 | Uncategorized
23 texts, 16 phone calls, 8 knocks on the door This was the number of interruptions I counted in a 90 min time frame with the Pre Owned Director of a dealership selling 150 used cars per month. The poor guy could barely complete a sentence. Most of these interruptions...
by daniel | Mar 12, 2024 | Uncategorized
Want to know why used car managers are so grumpy? Answer: FRICTION Friction = Decisions = time and distraction = slow turn times, variable costs and sub par quality of work. Most managers who are in charge of decisions about recon are interrupted on average 9 times...
by daniel | Mar 11, 2024 | Uncategorized
The all to common experience for a car dealer: 40 day old car is in your inventory. Low miles and low market supply. Customer comes in and is ready to buy for a decent $2k front end gross. Gotta make this deal happen before the next price adjustment and hard turn. But...
by daniel | Mar 10, 2024 | Uncategorized
Why aren’t my photos online ?!?! I’ve heard this question at least 100 times in my career from GMs that know how important it is. The next step is usually the GM calling the photo vendor and having a “come to Jesus meeting” with them about their poor performance....
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